Sales Toolkit

Hi {Name}, I'm reaching out from GreenSpark Cleaners, an Ottawa-based cleaning company specializing in healthcare and commercial facilities. We help clinics and care facilities across the National Capital Region stay audit-ready with WHMIS 2015, IPAC and PIDAC-aligned cleaning — typically about 10% below what national chains charge. Would you be open to a quick 15-minute call to see if we could reduce your cleaning costs while raising your infection-prevention standards? We can also provide a free on-site assessment at your convenience. Best regards, {Your Name} GreenSpark Cleaners 800-301-2472 | info@greensparkcleaners.com

Hi {Name}, Just following up on my note about healthcare-grade cleaning for {Facility}. I know schedules are busy, so I'll keep this short. GreenSpark gives you a dedicated, background-checked local crew, DIN-registered disinfectants, and full compliance documentation for your audits — at roughly 10% below market. Would a brief call this week or next work better for you? Thanks, {Your Name} GreenSpark Cleaners | 800-301-2472

Hi {Name}, Thank you for the time today. Attached is your customized GreenSpark Cleaners proposal for {Facility}. Highlights: - Pricing approximately 10% below prevailing Ottawa rates - WHMIS 2015 / IPAC / PIDAC-aligned protocols - Health Canada DIN-registered disinfectants - Dedicated local crew and full compliance documentation I'm happy to walk through it and adjust the scope to fit your needs. When works for a quick call? Best, {Your Name} GreenSpark Cleaners | 800-301-2472

OPENING "Hi {Name}, thanks for taking a few minutes. I'm {Your Name} with GreenSpark Cleaners here in Ottawa. The goal today is just to understand your current cleaning setup and see if we're a fit — no pressure." DISCOVERY QUESTIONS 1. What type of facility and roughly how many square feet? 2. Who handles your cleaning today — in-house or a contractor? 3. How often is the facility serviced? 4. Have you had any challenges with consistency, compliance, or audits? 5. Are infection-prevention standards (IPAC/PIDAC) a priority for you? 6. What does your current cleaning cost per month? 7. If we could match or exceed your standards at about 10% less, would that be worth exploring? NEXT STEP "Based on what you've shared, I'd recommend a free on-site assessment. I can have a written proposal to you within 48 hours. Does {day} work?"

"WE'RE HAPPY WITH OUR CURRENT PROVIDER" "That's great to hear. Many of our clients were too — until they saw they could get the same or better compliance for about 10% less. Would a no-obligation comparison be useful?" "IT'S TOO EXPENSIVE / BUDGET IS TIGHT" "I understand. That's exactly why facilities switch to us — we're priced about 10% below market and our compliance documentation reduces audit risk and rework costs." "WE DON'T HAVE TIME RIGHT NOW" "No problem — the assessment takes 20 minutes and I handle the paperwork. Would a quick visit next week be easier?" "HOW DO I KNOW YOU'RE COMPLIANT?" "Every technician is WHMIS 2015 certified, we follow IPAC and PIDAC best practices, and we provide full documentation for your audits. I can share our compliance summary today."